Effective Date: January 1, 2025
At ReyanshFab, we understand that sometimes plans change. However, due to the nature of our operations and fast order processing, we follow a strict cancellation policy as outlined below.
1. Order Cancellation Window
Customers may request to cancel an order within 1 hour of placing it. After this time frame, the order is processed and forwarded to our dispatch team, and cancellation may no longer be possible.
2. How to Request a Cancellation
To cancel an order within the allowed window, please contact our customer support team with your order number and contact details via:
- Email: info@reyanshfab.com
- Phone: +91-9310675361
Please ensure that the cancellation request is made promptly within the 1-hour timeframe.
3. Cancellation After Dispatch
Once an order has been packed or dispatched, it cannot be canceled under any circumstances. Refusing to accept a delivered package will result in forfeiture of the product amount and may affect future orders.
4. Prepaid Order Cancellations
For prepaid orders canceled within the valid window, the refund will be processed back to the original payment method within 7–10 business days, after verification.
5. ReyanshFab Rights
ReyanshFab reserves the right to cancel any order at its sole discretion, including but not limited to cases of:
- Payment issues
- Product unavailability
- Incorrect pricing or listing errors
- Suspicious or fraudulent transactions
In such cases, the customer will be informed, and any payment made will be refunded in full.
6. Contact Information
For any assistance regarding cancellations, please contact:
Customer Support
Email: info@reyanshfab.com
Phone: +91-9310675361
Address: Shop No 59, Central Market,
Lajpat Nagar II, Lajpat Nagar,
New Delhi, Delhi 110024